This Privacy Policy explains how FlowTracks ("we", "us", or "our") collects, uses, discloses, and protects your information when you use the FlowTracks web application ("Service"). By accessing or using the Service, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect various types of information when you use our Service, including:
a. Personal Information
Google-Based Authentication: When you sign in using Google, we collect your authentication details including:
Email address (Gmail)
Profile picture
Username
Tokens: We securely store authentication tokens to facilitate login and session management.
b. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, maintain session state, and gather usage data. You can manage your cookie preferences via your browser settings.
Authorization cookies are essential for the platform to function correctly and do not require explicit consent. Blocking these cookies may impact service functionality.
c. Automatically Collected Data
We may automatically collect information such as your IP address, device details, and browser type. This data helps us analyze and improve the Service.
2. How We Use Your Information
Authentication and Account Management: To verify your identity and manage your account.
Service Delivery: To provide the FlowTracks service and track usage.
Communication: To update you on new features, service changes, and important notifications.
Service Improvement: To analyze usage patterns and enhance the Service.
Security and Fraud Prevention: To monitor activity, prevent fraud, and safeguard user accounts.
3. How We Share Your Information
We do not sell or rent your personal information. However, we share your data with third-party services:
Service Providers: We share data with Google Auth (authentication), Google Analytics (tracking), Stripe (payments), Vercel & AWS (hosting), and MongoDB (data storage) to operate the service.
Legal Compliance: We may disclose information if required by law or to protect our rights and users.
4. Data Storage and Security
Storage Location: Your data—including tokens, personal information, and session data—is securely stored.
Data Security: We employ industry-standard measures to protect your data, but no method is 100% secure.
Payment History: We do not store payment history. All transactions are handled by Stripe.
5. Retention of Data
We retain your personal information as long as necessary to deliver the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Once data is no longer needed, it will be securely deleted.
6. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].